Chatbot Workshop in KL

Build Your Own Chatbot
And Automate Your Sales

VENUE: SVOFO, Sunway Nexis, Petaling Jaya
DATE: 22nd August 2019 (Thursday)
TIME: 7:00PM – 10:00PM

Put Automation Into Your Business

Never lose a single customer again.

Chatbots helps you engage, qualify and even close customers on your behalf, on auto-pilot – without you in front of the computer all the time.

In this chatbot workshop, learn how to build your very own FAQ chatbot from scratch and deploy it across your business channels.

Who Uses a Chatbot?

Most successful companies, including those you interact everyday – uses a chatbot. 
Think about companies such as: AirAsia, Digi, CIMB, etc.

Building a chatbot will help grow your business if you are: 

  • Spending too much time replying customer messages and ‘PMs’
  • Constantly on your computer/phone to answer inbox messages.
  • Spending too much time trying to ‘qualify’ your buyers.
  • Running ad campaigns, but don’t have to them to respond to leads.
  • Still manually processing customer request and support.
  • Manually arranging business bookings and appointments.

Imagine have a chatbot that does everything above for you. You’ll not only have more time for yourself, but you’ll also save cost having to hire staffs for your business. 

And if you can’t imagine that, it’s because you’ve not deployed a chatbot for your business before. 

A Detailed Syllabus

Understanding how chatbot works

  • Overview of the omnichannel chatbot environment (Integrations, Agents, NLP,  Data)
  • Understanding conversation life-cycles of chatbot-to-user
  • Conversation decision tree flow and mapping.
  • Understanding the building blocks of a conversation with a chatbot.

Building your chatbot

  • Getting started with Dialogflow.
  • Building a decision tree for a FAQ bot
  • Creating entities & intents based on the decision tree of chatbot
  • Testing your chatbot with mock conversations.


Deploying & understanding analytics

  • Deploying your new chatbot to your business pages or Facebook page.
  • Explore future applications for your chatbot (Fulfillment, AI, small talk & personalization of the bot)

  • Gather and make full use of customer feedback via chatbot analytics

By the end of the workshop…

You’ll have a fully-functional chatbot that you can use for your business.

From there, you can expand that chatbot into deeper sophistication, such as enabling your chatbot to collect customer orders, answer requests and more.

Who Should Join This Workshop?

Business Owners

A smart way of making sales while you’re asleep or even without your presence in your business 

Startup Founders

Understand your customer’s sentiments through actionable analytics and interactions which helps you to grow & scale

Digital Marketers

A powerful tool to gather quality leads and craft your customer’s persona and target audiences for smarter decision making

Social Media Admins

Interact and engage with your followers and fans in a way that feels genuine, authentic, and conversational

Get to know your instructor.

Kevin Eugene Ong
Cloud Solution Architect/API Engineer
Air Asia & ex-Foodpanda

Kevin formerly was the sales & account director for Foodpanda in their early days, before moving to become a marketing manager in a creative agency, to founding his own communications and digital agency.

Also, a speaker & trainer for MDEC’s Train-the-Trainer workshops and a programming instructor in code and data science.

Highly experienced with Python & Node JS for multiple programming cases, his role as an applications developer where he assumes ownership of code throughout development, staging, testing, and production in Airasia has become a launchpad to where he is today.

Build Your Chatbot Now

Once you register, you will receive an email with set-up instructions for the workshop.

Can I join if I don’t have programming knowledge?

This workshop is designed for non-technical individuals. That means you don’t need prior programming knowledge to be able to follow.

The instructors will help to make sure you’ll complete your chatbot by the end of the workshop.

A 1-month support via Slack

Even after the workshop, you will still have access to ask the questions and get the instructors to help you through our student support Slack channel. 

Workshop Venue & Time

Address: SVOFO,  C-1-7 SUNWAY NEXIS, Jalan PJU 5/1, Kota Damansara, 47810 Petaling Jaya, Selangor
Date: 22nd August 2019 (Thursday)
Time: 7:00PM – 10:00PM

SVOFO, Sunway Nexis

The workshop will be held here!

Address: SVOFO,  C-1-7 SUNWAY NEXIS, Jalan PJU 5/1, Kota Damansara, 47810 Petaling Jaya, Selangor

Frequently Asked Questions (FAQs)

What do I need to bring

Bring your laptop and an open mind.

What do I need to do before joining

Once you sign up you’ll receive instructions to setup.

Can I join if I don’t know anything about programming?

Absolutely. This workshop is designed for complete beginners.

How big is the class?

30 pax maximum. This is to ensure you’ll be getting the most out of the experience from the instructor.

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